This function supports all areas of the business in an effort to maximise their contribution to our bottom line. They identify and manage risk to the business that comes about through shrinkage or exposure to crime. Tackling the issues through a variety of measures from educating employees to identifying poor controls and processes, they are a vital part of our operation. There are a number of facets, each with its own specific focus.

Corporate Security

Formulates a profit protection strategy for the business through identifying corporate risk, giving guidance on how best to reduce shrinkage and working in business development areas to design out risk where possible.

Profit Protection Operations

Offers advice to management, educates colleagues through training courses and monitors adherence to policy and procedures. They also investigate crime and identify protection measures to combat emerging risk.

Solutions

This is a 24/7 helpdesk for profit protection related matters giving advice, guidance and problem resolution. They record and analyse incidents, look at crime trends and support the store and distribution development programme.

Information Security

This team is concerned with the protection of business information, particularly with regard to e-commerce websites, computer resources and customer data. They ensure conformity with legislation and guidelines.